Below FAQ are some common concerns of our customers before purchasing the products.
If you have other questions, please just send it to care@valuebox.pk.
- All
- Pre Sale Questions
- Sellers Center
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Pre Sale Questions
ValueBox.pk is a marketplace in Pakistan that connects buyers and sellers. They offer a wide variety of products from a large number of sellers.
You can visit the ValueBox.pk website and sign up to become a seller. There may be some requirements or fees associated with becoming a seller.
You can browse the products on the ValueBox.pk website and add them to your cart. Once you have finished shopping, you can checkout and pay for your order.
ValueBox.pk offers standard and express delivery options. Standard delivery is available across Pakistan, while express delivery is only available in Multan.
ValueBox.pk offers an unconditional return policy. You can return your order for a full refund or store credit.
You can contact ValueBox.pk customer support by phone, email, or chat.
Sellers Center
Visit the ValueBox.pk website and navigate to the "JOIN AS A SELLER" section. Fill out the registration form with your business details and contact information. You may need to submit additional documents for verification.
The specific documents required may vary, but typically include:
- Business license
- CNIC or passport
- Bank account details
- Product Listing & Management
Log in to your seller dashboard and navigate to the "Products" section.
Click "Add New Product" and provide detailed information such as:
- Product Title
- Description
- Category
- Images
- Stock availability
- Price
Use high-resolution, clear images that showcase your product accurately from multiple angles. Specific image format and size requirements may be provided by ValueBox.pk. Orders & Shipping
Your seller dashboard will have a dedicated "Orders" section. Here you can view incoming orders, order status, and customer details.
You may be able to choose from ValueBox.pk's existing shipping options or offer your own custom options. Setting clear shipping costs and estimated delivery times is crucial. Payments & Earnings
ValueBox.pk may have a defined 10 days payment cycle. Specific details on payout timings are typically available in the seller dashboard or FAQs.
Common payout methods could be bank transfers, mobile wallets, or online payment accounts. Check the available options during seller onboarding or in the account settings.
ValueBox.pk may have specific policies regarding cancellations and returns. You may receive a notification for such cases and may need to arrange for return shipping (if applicable).
ValueBox.pk may have seller performance metrics and policies in place. Consistently exceeding delivery times or receiving negative customer feedback could result in penalties or account suspension.
